GlimmerPineHarbor Logo

GlimmerPineHarbor

Data Privacy Policy

We value your privacy at GlimmerPineHarbor

Effective as of March 3, 2026 | Last Updated: March 3, 2026

Information We Collect

Personal Information You Provide

When you reach out to us for corporate flower arrangements or gift services, we collect details you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that aligns with your business needs.

Information Collected Automatically

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

GlimmerPineHarbor respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data as a priority and apply suitable technical and organizational safeguards to shield it. This covers safe storage of data, encrypted transmissions, and restricted access to personal information within our company.

Secure Storage

Your data is kept in secure systems with access restrictions and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our infrastructure.

Limited Access

Only personnel who require data to deliver services are granted access to customer information.

Although we employ strong security measures, no online transmission method is completely secure. We continually enhance our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. In accordance with applicable laws, you may be entitled to access, update, delete, or limit how your information is used.

Access: Request a copy of the personal data we maintain about you
Correction: Update or rectify any inaccurate personal data
Deletion: Request removal of your information (subject to legal retention requirements)
Restriction: Limit how we process your personal data in certain situations
Portability: Request transfer of your data in a structured, widely used format

To exercise these rights, contact us via the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep your data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order details: approximately three years after the last service interaction
  • Payment records: about seven years to meet tax and accounting requirements
  • Website analytics data: around two years and two months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or two years of inactivity

Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie preferences in your browser. However, turning off certain cookies may impact how the site functions. For detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our website may include links to third-party websites or services. This privacy policy covers only GlimmerPineHarbor and our site. We are not accountable for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We recommend checking this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.

Contact Us About Privacy

GlimmerPineHarbor Privacy Team
Floral Court, Buckingham Palace Road, London
London, United Kingdom SW1A 1AA

Email: [email protected]
Phone: +44 20 7930 1234

For privacy inquiries, please put "Privacy Request" in the subject line and share as much detail as you can about your request. We strive to respond to all privacy requests within roughly seven business days.